I work where technology, teams, and customer reality meet.
Over seven years, I’ve moved between product management, project leadership, customer success, and AI implementation. The through-line is simple: make the complicated understandable, then make it work.
7
years across product, SaaS, and digital management, project and product management.
15+
high-impact projects delivered
95%
stakeholder satisfaction in delivery work
Career path
A career built around getting good ideas through the messy middle.
2025 — now
AI Solutions Specialist & Customer Support
Marblism · London / remote
Leading end-to-end implementation of AI-driven SaaS solutions, optimizing LLM workflows, and resolving the API, integration, and automation problems that appear between a product promise and daily use.
2022 — 2025
Lead Digital Product Manager
Innovasport · Monterrey
Led product, design, experience, and development teams across 15+ high-impact projects. Consumer-centric strategy increased engagement by 20%, while clearer delivery practices improved productivity by 80% and reduced time-to-market by 25%.
2019 — 2022
Agile Project Manager & Client Care Specialist
michelada.io · Colima
Managed five cross-functional teams, shipped 10+ projects, and connected delivery decisions to client outcomes. Built stronger onboarding, research, validation, and stakeholder practices across Scrum, Kanban, and Scrumban environments.
2016 — 2019
Digital projects, marketing & brand leadership
IA Interactive · Grupo OCUPA · Yeigo · others
Started at the intersection of creative work, brand, and technology — coordinating teams, shaping digital products, advising 150+ local brands, and learning to make ideas clear enough to move people and businesses.